phsuerte processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
All data transmitted between your device and phsuerte servers is protected by industry-standard TLS/SSL encryption. Your financial and personal details are never sent in plain text.
phsuerte does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the phsuerte platform.
You have the right to access, correct, delete, and port your personal data at any time. Submit a request to our Data Protection Officer and we will respond within 15 business days.
phsuerte uses cookies only for essential platform functionality, security, and analytics. You can manage non-essential cookie preferences through your browser settings at any time.
As a platform operating under PAGCOR guidelines, phsuerte is subject to regulatory data reporting obligations. Disclosures are made only as required by law and gaming regulations.
phsuerte ("phsuerte," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the phsuerte online gaming platform at phsuerte.club (the "Platform"). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use our services.
This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy should be read together with our Terms and Conditions, which govern your use of the phsuerte Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms and Conditions.
When you create a phsuerte account, we collect: full legal name, date of birth, gender, nationality, residential address (including city, province, and postal code), mobile number, and email address. This information is required to verify your identity, confirm your eligibility to use the Platform (including the 21+ age requirement), and comply with our Know Your Customer (KYC) obligations.
To comply with anti-money laundering regulations and PAGCOR requirements, we may collect copies of government-issued identification documents (such as a Philippine passport, SSS ID, UMID, driver's licence, or PhilSys National ID), proof of address documents, and proof of payment method ownership.
We collect information necessary to process deposits and withdrawals, including GCash account numbers, PayMaya/Maya account details, bank account information (BPI, BDO, Metrobank, and other Philippine banks), and transaction history. We do not store full payment card numbers on our servers.
We collect records of all gaming activity on the Platform, including game sessions, wagers placed, outcomes, bonuses claimed, and account balance history. This data is used for account management, dispute resolution, and regulatory reporting.
We automatically collect technical information when you access the Platform, including: IP address, device type and operating system, browser type and version, session duration, pages visited, and referring URLs. This data helps us maintain Platform security and improve user experience.
We retain records of communications between you and phsuerte, including live chat transcripts, email correspondence, and support ticket history. These records are used for quality assurance and dispute resolution.
phsuerte collects personal data through the following means:
phsuerte uses your personal data for the following purposes:
phsuerte processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
phsuerte does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only as necessary and in accordance with applicable law:
All third-party service providers are contractually required to process your data only for the specified purpose and to maintain appropriate security standards.
phsuerte retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.
phsuerte implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phsuerte will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.
phsuerte uses cookies and similar tracking technologies to operate and improve the Platform. We use the following categories of cookies:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phsuerte:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days. We may require you to verify your identity before processing your request.
The phsuerte Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the Platform.
If phsuerte becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please notify us immediately at [email protected].
phsuerte employs age verification procedures during registration and KYC processes to enforce this restriction. Players who are found to have misrepresented their age will have their accounts permanently closed and any balances forfeited.
phsuerte reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days prior to taking effect.
The date of the most recent revision is indicated at the top of this Privacy Policy. Your continued use of the Platform following the effective date of any changes constitutes your acknowledgment of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how phsuerte protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by phsuerte, please contact our Data Protection Officer:
You also have the right to file a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by phsuerte.
phsuerte protects your personal information with bank-grade encryption and full compliance with Philippine data privacy law. Sign in or explore our casino lobby today.
21+ only. Please gamble responsibly. Operated in compliance with PAGCOR guidelines.